You Have To Press Reset, Then Reset It In The App.

With the unit powered on, unplug. We have 3 cats each distinctly different weights, if the cat's weight were an event i'd be able to track each cat seperately, and possibly graph each cat's usage with hubigraph. Every time the unit is turned on, the cat sensor measures the weight of the unit and detects if there are any changes to it.

That's Always Worked For Me.

The red light should come on now. If it turns off before you have successfully onboarded, you must restart the onboarding process. In the sidebar click on configuration.

Allow The Unit To Complete The Timing, Cycle, And Return To Home Position.

@dman2306 the litter robot has has a weight sensor, is the weight of the cat in the box exposed as an event? The whisker app is compatible with apple mobile devices with ios 13.0 or greater and android mobile devices 8.0 or greater. For the app issue, i always just hit the reset button on the unit, then clear it in the app.

If You Hit The Button On The Unit, It Doesn't Zero The Gauge, But When You Clear It In The App Is Does.

I cannot onboard the connect app. There are also four buttons which are power, cycle, empty and reset. If you don't do both it messes things up.

Why Won’t My Cat Use The Litter Box Anymore?

After emptying the waste drawer and pushing the drawer back into place, double check that you haven’t pushed the whole unit up against anything before pressing reset. Our robots require a 2.4 ghz router signal and ipv4 router (5 ghz band not supported; Unable to connect to ipv6 routers).